Cloud Login - Things to Consider

Here are some important things to keep in mind when logging into Cloud.

Accessing ATLAS and NOVA

There are two URLs for Cloud: one named ATLAS and the other NOVA.

You will know which one you are using based on the URL.

  • atlas.cmiccloud.com is ATLAS

  • nova.cmiccloud.com is NOVA

Ensure that any existing bookmarks are saved as shown below:

  • https://atlas.cmiccloud.com/ (ATLAS)

  • https://nova.cmiccloud.com/ (NOVA)

Bookmarking URLs

Avoid bookmarking the page after going to one of these URLs. Here is an example of a URL you should not bookmark.

Example of incorrect URL that should not be bookmarked

Example of incorrect URL that should not be bookmarked

Here are samples of correct bookmarks for ATLAS and NOVA.

ATLAS

Example of correct URL for ATLAS that could be bookmarked

Example of correct URL for ATLAS that could be bookmarked

NOVA

Example of correct URL for NOVA that could be bookmarked

Example of correct URL for NOVA that could be bookmarked

These bookmarks will take you to our login page for Cloud.

Sample of the Cloud Login Page

Cloud Login Page

NOTE: Users attempting to access the URLs mentioned above inside web browser sessions that have previously accessed the -az URLs, as mentioned in System Administration - CMiC Cloud SSO Authentication, will see the login requests directed to the Azure SSO login screens instead. To restore access to the legacy login screens, users can clear the browser cookies that redirects user to SSO login by accessing the following URLs:

Once cookies are cleared, users will see the message, "Cleared login azure cookie successfully", in their browser window. Next, close and restart the web browser. Subsequent access to https://atlas.cmiccloud.com/ (for ATLAS) or https://nova.cmiccloud.com/ (for NOVA) will redirect back to the legacy login screen.

Troubleshooting

Bad OAM Request Access Error

Watch this video to learn what to do if you experience the Bad OAM (Oracle Access Manager) Request error and how you can avoid triggering this error going forward.