Accounts Receivable - Printing Dunning Letters

Pgm: ARDUNPRT – Printing Dunning Letters; standard Treeview path: Accounts Receivable > Statement > Print Dunning

Dunning Letters are user-defined past due letters used as a reminder for amounts owing. Once a dunning letter has been designed (see Accounts Receivable - Dunning Codes for more details), they can then be printed based on selected criteria. The system uses a matrix of overdue amount and age of overdue amount to determine which style of dunning letter to print for the customer.

Customer Starting, Customer End

Enter/select the range of customers for which dunning letters are to be produced. If these fields are left blank, all customers marked as receiving dunning letters required will have a dunning letter printed if applicable.

Controlling Class

If entered, this field will restrict the selection to customers that have a matching class code.

Dunning Date

Enter the date that will appear on the dunning letters.

Minimum Owing Amount

The system allows you to specify three different levels of owing for the printing of dunning letters. It is mandatory to enter values in at least one of these fields. For example, one may print one type of dunning level for those customers who owe $500, but a different dunning letter for those customers owing $1,000. In such a case, enter $500 in the first of these fields and $1,000 in the second.

Dunning code for the customers overdue by the amount above

Enter the dunning code for the letter that will be used for the combination of amount and time overdue.