Setup & Administration

Overview – Setup & Administration

This section provides details about setting up the user-defined rating categories and questions (e.g. quality, experience, communication, etc.) for Subcontractor Ratings (Mobile) in the Subcontractor Prequalification module, shown above, and about monitoring reviews.

Assumptions:

• Category items will be fixed and defined by the client. These will not be changed once defined.

• Category weights should all be the same.

• Questions are fixed and defined by clients and will not be changed or altered in any way once defined.

• The scale starts at 0 and ends at 5.

• The ratings are not required for each question, therefore if the rating is null it should be skipped and does not impact the calculation.