Accounts Receivable - Entering a Memo

Memo Entry Procedure

Memos are used to change the dollar value of an invoice that has already been posted. As memos must be entered against a specific invoice, this feature cannot be used for 'Generic Credit Notes'. If you are issuing a generic credit note, use the Invoice Entry screen to enter a negative invoice.

Note Memos cannot be voided in Accounts Receivable. There is no void function to void an AR memo like there is for Accounts Receivable - Voiding Invoices. Memos increase/decrease outstanding amounts on an invoice, so voiding a memo is handled by writing another memo against an invoice to offset the previous memo.

1. Enter Memo Details

Enter the details of each memo being creating. Enter dollar amounts as positive values to increase the amount owed on the invoice, or as negative values to decrease the amount owed on the invoice.

2. Print Memo Edit List

The edit listing is a proof sheet for the details of the specific batch of memos that have been entered. To avoid posting errors, the edit listing should be printed and the details verified before each batch is posted.

3. Print Debit/Credit Notes

This step prints the memos for both posted and unposted batches. The program allows printing within a specific batch, customer, and memo number range.

4. Post Debit/Credit Notes

This step takes the detail of all the memos in the batch and applies them to the indicated customer accounts, General Ledger accounts, and related sub-ledgers. Once a batch has been posted, it is no longer available for memo entry.